Seek first to understand and then to be understood. Get out of judgment and into curiosity. Focus on the positive, focus on the solution 100% of the time.
His energy lifts me up and keeps me charged. He is a great problem solver and helps me analyse my next steps. He has a great heart for his clients and he shows his care for our business above and beyond our scheduled calls. He has had more agents featured on the Wall Street Journal Top 50 list than any other coach!